A4040-225参考書勉強、C2180-526全真模擬試験

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試験番号：A4040-225 全真問題集
試験科目：Assessment: Power Systems with POWER7 and AIX & Linux Technical Sales Skills - v2
問題と解答：全82問

>>詳しい紹介はこちら

試験番号：C2180-526 資格認定
試験科目：IBM Application Integration Middleware L1 Support Application Development
問題と解答：全55問

>>詳しい紹介はこちら

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NO.1 A customer has phoned in and asked for the Severity of their Problem Management Record
(PMR) to be changed, because it is now severely impacting their business. According to the Software
Support Handbook, to what Severity should the L1 support professional change the PMR?
A. 1
B. 2
C. 3
D. 4
Answer: A

IBM種類   C2180-526問題集   C2180-526書籍   C2180-526方法

NO.2 While working on a Problem Management Record (PMR), the L1 support professional is called
to an urgent meeting. When returning from that meeting, it appears that the PMR is still dispatched.
What is the correct action for the L1 support professional to take?
A. Continue to work on the PMR with no time adjustment.
B. Continue to work on the PMR and adjust time recording for the meeting.
C. Immediately requeue the PMR with no time adjustment.
D. Requeue the PMR using the "No Change" option to adjust time recording.
Answer: B

IBM参考書   C2180-526   C2180-526問題集   C2180-526過去問   C2180-526受験記   C2180-526方法

NO.3 Communication is not what the L1 support professional says. It is what the customer hears and
what they think the L1 support professional meant. It is the perception. NOT the:
A. intent.
B. words.
C. information.
D. understanding.
Answer: D

IBM取得   C2180-526   C2180-526一発合格   C2180-526   C2180-526教本

NO.4 What is the encryption level and method that is used by Assist On-site (AOS)?
A. 64-bit Advanced Encryption Standard (AES)
B. 128-bit Advanced Encryption Standard (AES)
C. 128-bit Data Encryption Standard (DES)
D. 256-bit Triple Data Encryption Standard (DES)
Answer: D

IBM   C2180-526   C2180-526模擬   C2180-526会場   C2180-526種類   C2180-526

NO.5 What would a L1 support professional use Really Simple Syndication (RSS) feed for?
A. as a reliable tool for Site Services.
B. to change a Web page.
C. to program an application.
D. to subscribe to updates from a Web page.
Answer: A

IBMスクール   C2180-526方法   C2180-526費用

NO.6 Which command should be used within RETAIN to find the archived Problem Management
Record (PMR) 12340.130,702?
A. N;RS4/1/P;12340 B130C702
B. N;RS4/1/A;12340B130C702
C. N;RTA/1/P;12340B130C702
D. N;RTA/1/A;12340B130C702
Answer: A

IBM問題   C2180-526   C2180-526短期   C2180-526合格点   C2180-526認証試験

NO.7 A L1 support professional has worked on a Severity 1 Problem Management Record (PMR). The
root cause of the issue has not yet been identified. The PMR is now being worked by two different L2
teams. A new set of documentation has arrived and triggered a new secondary onto the country
FrontEnd queue.
Which one of the following is an appropriate course of action for the L1 support professional?
Verify that the new documentation is readable.
A. Review the documentation to try to identify the cause of the problem. Re-queue the new
secondary PMR directly using the Automatic Queue Selection (AQS) to route it.
B. Review the documentation to try to identify the cause of the problem. Re-queue the new
secondary PMR directly to the queue on which the Primary resides.
C. Call generate another secondary onto the country FrontEnd queue while reviewing the
documentation to try to identify the cause of the problem and Re-queue the new secondary PMR
directly using the Automatic Queue Selection (AQS) to route it.
D. Call generate a secondary onto one of the Backend L2 team's entry queue and Re-queue the new
secondary to the other L2 team's entry queue.
Answer: B

IBM   C2180-526日記   C2180-526

NO.8 Premium Support offerings are services that provide:
A. additional and specialized support on Operating Systems.
B. additional and specialized support on Middleware products.
C. additional and specialized support on Operating Systems or Middleware products.
D. specialized support on Operating Systems or Middleware products
Answer: A

IBM学校   C2180-526日記   C2180-526   C2180-526練習
Reference:https://www304.ibm.com/support/customercare/sas/f/handbook/offerings.html(Seethe
PremiumSupport)